Orders & Returns

ORDERS

All orders made via itatistudio.com are packaged and shipped within 3-5 business days from our Istanbul based studio.

 

Any furniture pieces that are ordered via our website are delivered within Istanbul with a private courier or a local postal service depending on availability. Orders made for international or outside of Istanbul deliveries will be fulfilled upon contacting the customer for additional information regarding shipping.

BESPOKE FURNITURE

Bespoke pieces are designed and built through our showroom appointments. Pieces that are available on our website can be altered in terms of color and fabrics, while new pieces can also be designed through a design meeting where a furniture piece is made completely customized according to the wishes of our client. Delivery for bespoke items depends on the individual items production time. 

For more information please contact us via E-mail or Whatsapp. 

RETURNS

Orders can be returned within 14 days after the item is delivered. The item must be sent back in its original condition/packaging and will be inspected before being refunded or exchanged for a different item. 

Bespoke items or items that have been damaged through misuse will not be accepted for returns.